Service Updates

Our Precautions Against Coronavirus

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Honey Creek Resort, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

  • Masks or other face coverings are recommended to be worn in all indoor and public spaces at Honey Creek Resort.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of Honey Creek Resort's Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • Our Indoor Water Park is open Thursday-Sunday with social distancing guidelines (see details below under Hours of Operation).
  • The Preserve Golf Course is open! Please call the Pro Shop at 641-724-1400 to check availability.
  • The Rathbun Lakeshore Grille restaurant is open daily (see schedule below under Hours of Operation)
    • Reservations are recommended due to social distancing guidelines and table availability. Please call 641-724-1421 for dining reservations
    • Table reservations are currently limited to 8 people or less
  • The Outdoor Aquapark is now closed for the season.
  • The Marina is now closed for the season, re-opening in April 2022 (weather permitting)
  • At this time, we are currently not offering day passes for non-Honey Creek Resort guests. This is due to limited hours, limiting the number of people at the resort, and putting our guests first.

Note: Some services may be limited or unavailable due to thorough sanitation requirements and social distancing measures.

 

2021 Schedule:

Open 7 nights a week: Now - November 1, 2021

Closed: November - December

 

Operation Status Hours
Lodging
Hotel Guestrooms, Cottages,
RV Park
Open 24 hours
Masks or other face coverings are recommended to be worn inside all indoor and public spaces. Staff will not enter guestrooms for cleaning service during the guest's stay.
Food & Beverage
Rathbun Lakeshore Grille Open Mon-Thurs:
8 AM - 11 AM (Continental Breakfast)
Closed for Lunch
4 PM - 9 PM

Fri-Sun:
8 AM - 9 PM
Reservations are recommended due to social distancing guidelines and table availability. Masks or other face coverings are recommended to be worn inside all indoor and public spaces. Table reservations are currently limited to 8 people or less. Please call 641-724-1421 for dining reservations.
Lounge Open 2 PM - 9 PM
Masks or other face coverings are recommended to be worn inside all indoor and public spaces.
The Preserve Golf Course
Preserve Golf Course Open 10 AM - 6 PM (Mon)
8 AM - 6 PM (Tue-Sun)
Please call the Pro Shop at 641-724-1400 to check availability.
Pro Shop Open 10 AM - 7 PM (Mon)
8 AM - 7 PM (Tue-Thurs)
7:30 AM - 7 PM (Fri-Sun)
Masks or other face coverings are recommended to be worn inside all indoor and public spaces.
Indoor Water Park
Indoor Water Park Open
(overnight guests only)
Mon-Wed: Closed
Thurs: 3 PM - 7 PM
Fri-Sun: 11 AM - 7 PM
The large water slide and snack bar are currently closed. Currently no group functions (birthday parties or organized gatherings) are being scheduled. Social distancing requires 6 feet of distance between different family groups in the pool, hot tub, and deck. Deck tables, chairs, and lazy river floats are disinfected after each use. The small toddler's slide is disinfected on a set schedule. Masks or other face coverings are recommended for all on the deck while not swimming.
Snack Bar Closed  
Other Amenities
Nature Center Open 1 PM - 4 PM (Fri and Sat only)
Marina Closed Re-opening April 2022, weather permitting
Outdoor Aquapark Closed

 

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 866-797-5308 from 7 AM - 7 PM CDT. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge by 4:00 pm CDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.