Frequently Asked Questions

What Internet access is available at the resort?

Yes internet can be connected from lodge and cottages. There is also a business center if you do not have your laptop.

What is the resort’s policy on pets?

We have pet friendly rooms and cottages.

Can I make reservations for dining our on-site activities before I travel?

Reservations at the restaurant can be made prior to arrival.

Are adjoining rooms available for families or groups?

Yes we have 9 adjoining sets.

How far is the drive from the nearest airport?

Des Moines International is about 90 miles away.

What time is check in and check out?

11am is check out. 4 pm is check out.

Can I get a late checkout?

Yes it is possible. Arrangements have to be made with the front desk.

Do you have an ATM?

Yes in the lobby there is a machine available.

Do you have a business center?

Yes, it is located near the restaurant and lounge.

Do I have access to a fitness room?

Yes, with your room key.

Do I have access to a laundry room?

Yes on the 2nd and 3rd floors.

What is the resort fee?

The resort fee is 3%. It is used to help the resort with green initiatives and provides interactive programs for guests.